Customer Service Survey

To better serve you, please take the time to fill out this short survey.

What is your age?:*
What is your gender?:*
When having your vehicle detailed, what is most important to you to have cleaned perfectly?:*
- Body of car
- Windows
- Cup holders
- Rims
- Carpets
- Rubber mats
In your opinion, The Auto Groom can increase the overall car detailing experience by:*
- Making the shops more presentable.
- An increase in the number of employees.
- Increase face to face interaction with the car detailer who will be working on your car.
- Increase time spent on your vehicle.
- Provide a better knowledge of what our different services entail.
- Don’t change a thing, I was happy with my experience.
In your opinion, The Auto Groom can increase the overall car detailing experience by:*
- Making the shops more presentable.
- An increase in the number of employees.
- Increase face to face interaction with the car detailer who will be working on your car.
- Increase time spent on your vehicle.
- Provide a better knowledge of what our different services entail.
- Don’t change a thing, I was happy with my experience.
What is your level of satisfaction after finishing a hard day’s work, to come down to a freshly cleaned car?*
- Unsatisfied
- Somewhat Satisfied
- Very Satisfied
- Ecstatic
Given a scale of 1-5 how would you rate the overall service provided by The Auto Groom?*
- 1: Unsatisfactory
- 2: Marginal
- 3: Satisfactory
- 4: Good
- 5: Excellent
Other Comments:
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