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Customer Service Survey
To better serve you, please take the time to fill out this short survey:
What is your gender?:
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Male
Female
What is your age?:
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18-26
27-35
36-44
45-53
54-62
63+
How often do you use our service?:
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- Select -
Once a week
Once every other week
Once a month
Once every other month
A few times a year
My first time using this service
When having your vehicle cleaned/detailed, what is most important to you to have cleaned/detailed perfectly?:
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- Select -
Body of car
Windows
Cup holders
Rims
Carpets
Rubber mats
In your opinion, The Auto Groom can increase the overall car detailing experience by:
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Making the shops more presentable.
An increase in the number of employees.
Increase face to face interaction with the car detailer who will be working on your car.
Increase time spent on your vehicle.
Provide a better knowledge of what our different services entail.
Don’t change a thing, I was happy with my experience.
Other (Please specify below)
What is your level of satisfaction after finishing a hard day’s work, to come down to a freshly cleaned car?:
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- Select -
Unsatisfied
Somewhat Satisfied
Very Satisfied
Ecstatic
Given a scale of 1-5 how would you rate the overall service provided by The Auto Groom?:
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- Select -
1: Unsatisfactory
2: Marginal
3: Satisfactory
4: Good
5: Excellent
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